HostGator Review

Introduction

HostGator was one of the first web hosting companies to begin operating as they were founded in 2002 and since then, almost every review has been a positive one! This company devotes itself to making web hosting solutions accessible to everyone, no matter how new they may be to the industry – so at the moment it runs over 8 million websites. HostGator is therefore dedicated to educating and informing their customers and other visitors to their website on web hosting and how it works. In addition, one of their more unique and generous features is their 45 day money-back guarantee which is 15 days more than what most web hosting services offer. This company offers several important features on signup, such as free website and cPanel migrations, 1-click WordPress installations, expertly trained customer support agents available 24/7 and so on.

HostGator gives its customers a 99.9% uptime guarantee and if they fail to deliver, customers are entitled to compensatory credit. However, this uptime is achieved almost constantly, with the last slight drop being in 2017. This company offers a lot of value for their prices at first, but after a while the renewal and upsell rates may grow. At the moment, HostGator supports over 75 apps, provides five different hosting plan options and unmetered storage and bandwidth at all times, as well as SiteLock and Spam Assassin for protection and spam filtration. Finally, HostGator is very easy to use as one of their main selling points is their simplicity – simply choose what plan you want and they will guide you through the rest!

Services and Features

HostGator’s services are offered in a pretty clear-cut way. Customers know exactly what they’re getting, when they’re getting it as HostGator spells everything out in detail, with every purchase. HostGator’s plans are divided into six categories – shared web hosting plans, WordPress hosting, VPS hosting, cloud hosting, Windows hosting and dedicated server hosting plans.

Shared web hosting

HostGator’s shared web hosting comes with one-click installations of several various website models such as blogs, forums, wikis, e-commerce shops, galleries and a ton of other apps that runs on Linux, Apache, PHP or MySQL – of course including WordPress, Joomla, Drupal and Magento. Additionally, all plans include unmetered bandwidth, a free website, domain and MySQL transfer, a free script transfer and SSL certificate. In addition, all shared web hosting plans offer HostGator’s own website builder with a vast library of mobile-friendly templates. There are three shared web hosting plans – Hatchling, Baby and Business. The Hatchling plan provides a single domain and a free domain registration. The Baby plan upgrades this, providing unlimited domains. The Business plan boosts it up some more, additionally providing an upgrade to positive SSL, a free dedicated IP and free SEO tools to help your website achieve better rankings in Google.

WordPress hosting

HostGator offers three different plans for WordPress hosting – the Starter Plan, the Standard Plan and the Business Plan. All three provide unmetered storage space, automatic malware removal, a free SSL and $100 of Google Adwords credit – as well as one-click WordPress installations, of course. Additionally, all WordPress hosting plans include CodeGuard and SiteLock. The Starter Plan includes a single website with up to 100,000 monthly visits, 2x relative computing power, a single free migration, a gigabyte of automated daily database backups which include file-level restorations. Next, the Standard Plan includes two websites and up to 200,000 monthly visits, as well as two free site migrations and 2 GB of automated daily backups. Finally, the Business plan includes up to three websites, 500,000 monthly visits and 5x relative computing power. Finally, this plan adds up to three free site migrations.

VPS hosting

HostGator offers three distinct plans for VPS hosting – the Snappy 2000, the Snappy 4000 and the Snappy 8000, each progressively more powerful than the last. All VPS hosting plans come with multiple layers of security including a firewall and DDoS protection, as well as two IPs. In addition, they come with high performance server hardware and a state-of-the-art network infrastructure as well as advanced features such as full 64-bit root access, an optional cPanel with a WHM control panel, an Apache web server and support for FFMpeg, Ruby on Rails, Django Python, Perl, PHP and MySQL. The differences between plans are reflected in the number of cores provided and the amounts of RAM memory, disk space and bandwidth provided by the plan. The Snappy 2000 offers 2 CPU cures, 2 GB of RAM, 120 GB of disk space and 1.5 terabytes of bandwidth! Next, the Snappy 4000 offers double the RAM at 4 GB, 165 GB of disk space and 2 TB of bandwidth. Finally, the Snappy 8000 offers 4 CPU cores, 8 GB of RAM, 240 GB of disk space and 3 TB of bandwidth, making it the most powerful VPS hosting plan.

Cloud hosting

Cloud hosting is HostGator’s way of providing a super-powered shared web hosting service. This means that this hosting category practically offers stronger shared hosting plans – for the user who doesn’t care about where their website is hosted as long as it runs better and faster. Therefore, there are three plans in this hosting category – the Hatchling Cloud, the Baby Cloud and the Business Cloud. The first plan offers a free domain registration for a single domain, 2 GB of RAM, 2 CPU cores and a free SSL certificate as its basic characteristics. In addition, it provides unmetered bandwidth and storage capacity. The Baby Cloud plan offers 4 CPU cores and 4 GB of RAM as well as unlimited domains, parked domains and sub-domains. Finally, the Business Cloud plan offers 6 CPU cores and 6 GB of RAM, as well as a dedicated IP.

Windows hosting

If a customer doesn’t want to host their website on a Linux server, they can choose to host it on a Windows one with HostGator. This hosting category offers unlimited domain aliases, sub-domains and FTP accounts per plan, as well as unmetered bandwidth and disk space. Furthermore, all plans include their 24/7/365 professional customer support, instant backups, a free and instant setup, a 45-day money-back guarantee with a 99.9% uptime guarantee – and all of this without a contract! Additionally, HostGator’s Windows hosting provides unlimited MSSQL and MySQL databases and POP3 accounts. There are two Windows hosting plans – the Personal Plan and the Enterprise Plan. The personal plan allows for a single domain with a free SSL website security certificate, while the Enterprise plan includes a free dedicated IP, a free upgrade to positive SSL and up to five domains!

Dedicated hosting

Finally, HostGator also offers three high-powered plans that provide the most resources out of all their hosting offers. Their dedicated hosting category is comprised of three different server plans – the Value Server, the Power Server and the Enterprise Server. The Value server offers 4 core/8 thread Intel Xeon-D CPUs, a terabyte of HDD space, 8 GB of RAM, unmetered bandwidth and a choice between a Linux or Windows OS. Next, the Power Server offers double the computing capacity and RAM, as well as two terabytes of HDD space or 512 GB of SSD space. Finally, the Enterprise server offers 30 GB of RAM and a terabyte of SSD space in addition to the same computing power at 8 cores/16 threads of Intel Xeon-D CPUs.

Pricing

Shared web hosting

  • Hatchling plan - $2.75 per month, increases after renewal.
  • Baby plan - $3.95 per month, increases after renewal.
  • Business plan - $5.95 per month, increases after renewal.

WordPress hosting

  • Starter Plan - $5.95 per month, increases after renewal.
  • Standard Plan - $7.95 per month, increases after renewal.
  • Business Plan - $9.95 per month, increases after renewal.

VPS hosting

  • Snappy 2000 - $29.95 per month, increases after renewal.
  • Snappy 4000 - $39.95 per month, increases after renewal.
  • Snappy 8000 - $49.95 per month, increases after renewal.

Cloud hosting

  • Hatchling Cloud - $4.95 per month, increases after renewal.
  • Baby Cloud - $6.57 per month, increases after renewal.
  • Business Cloud - $9.95 per month, increases after renewal.

Windows hosting

  • Personal Plan - $4.76 per month, increases after renewal.
  • Enterprise Plan - $14.36 per month, increases after renewal.

Dedicated hosting

  • Value Server – $118.99 per month, increases after renewal.
  • Power Server – $138.99 per month, increases after renewal.
  • Enterprise Server - $148.98 per month, increases after renewal.

Performance and Uptime

HostGator provides some of the best uptimes in the web hosting industry. This is reflected in their 99.98% average uptime over the past two years, which would have been even better if they hadn’t dipped back in December of 2017. HostGator offers company credit if it drops below this monthly average which can be used to get free web hosting with them. In 2018 and 2019, HostGator’s lowest monthly uptime average was 99.95%, with 8 months going perfectly with 100% uptime. In addition, this company provides fairly decent loading speeds at around the 1 second mark. There are various ways to speed this up, but HostGator’s speeds can also vary from below 900ms to 1100ms. This makes HostGator’s speed a bit less than the industry average but still pretty decent, definitely ranking in the top 10 best web hosting provides on the internet.

Pros and Cons

Pros

  • High and dependable uptime!
  • Various plans available for every need!
  • Great customer support and security!
  • SiteLock and CodeGuard available!
  • Tons of educational material provided!

Cons

  • - Not the best loading times. - Prices can rack up after renewal.
  • Help and Support

    HostGator prides itself on their ease of use, which means they’re doing everything within reason to make it as simple and as streamlined for new users. They’ve also provided the Gator, their unique website builder to make designing your website an easy and simple task. In addition, HostGator offers the customer access to their vast FAQ library which tries to answer every single question posed by the customer. If the answer to this question isn’t in the Help section, you can contact HostGator’s professional and meticulously trained customer support agents via several avenues of contact, 24/7/365. The customer support at HostGator is reachable through Live Chat on their website, as well as their toll-free number and even through fax! In addition, you can also visit one of their physical locations in Houston and Austin in Texas, Florianopolis and Sao Paulo in Brazil and Mumbai and Bangalore in India.

    Conclusion

    HostGator didn’t make it to this level by simply following the routine approach to web hosting – they’re bringing newer, better and more powerful options to the table with every passing year. This means that the past years have been full of lessons on how to run the company better and better, with no maxing out in sight. By providing easy access to WordPress, Joomla, Drupal, Magento and dozens of other apps, HostGator has added a large portion of the web hosting market to their own share. This of course, means that the company will be growing even more in the years to come.

    HostGator’s diligence in their offer can be seen by simply looking at the variance in their offers. Very few web hosting providers offer Windows hosting or even cloud hosting as a more powerful alternative to regular shared web hosting. In addition, this company doesn’t overcharge for their services, making them that much more attractive to the customer. HostGator also boasts one of the best customer support teams in the web hosting industry, having their agents expertly trained so that they can respond professionally to any queries. There are very few bad reviews of HostGator on the internet which you can check whenever you want. HostGator has been a shining example of what web hosting services are supposed to look like and they will undoubtedly continue to play the same role in the future.