The VPN market has exploded in numbers over the past years, and there are hundreds of VPN solutions you can use at home or for your work. It has become challenging to determine which is the best VPN Service Providers that will give you the best quality for the best budget. In this guide, I will cover the essential features that you should use when buying a VPN Service.
When looking at a VPN service, you have to understand the platforms that are supported and how frequently are they being updated. All the big VPN service providers have a solution for the major platforms like Windows, MAC, iOS, Android, Linux.
So the first thing that you have to check is that the platform you use is supported by the VPN Service Provider. If they don't have a solution for your device, then it is a nonstarter.
If the VPN service providers have support for your platform, it is essential to check the date the last update was last performed. Some service providers may not maintain their VPN solutions on the different platforms at the same rate. It may update windows version more frequently a particular platform rather than the MAC version, and if you are a MAC user, it is not good news.
As a rule of thumb, it is always best to choose a VPN Service provider that will update all the platforms at regular intervals. Updates are critical when it comes to VPN solutions.
Numerous bug fixes mean that the service provider is committed to fixing issues in his product. More important if the bugs are related to security issues.
VPN protocols are not fixed and change over time. New improvements and approaches are introduced over time, and it is important the VPN Service provider keeps up to date with the latest updates, particularly if the VPN protocol is open source like OpenVPN.
When you use, you have an added layer of security as the data transmitted between your device and the VPN service provider cannot be read.
However, it is essential to note that the VPN service provider can access details of traffic data that is being transferred as it can decrypt the data you are passing to their servers.
You need always to choose a VPN service provider that clear no-logging policy i.e., that they do not store your data to sell it to third parties. Essentially there is no way to be 100% sure of this as you will need to access the server physically.
If the VPN service provider has zero-logging, any reference to data being stored (even if it is for testing or quality assurance ) is an indication that the VPN service provider is, in fact, storing data and you should not use it.
Excellent customer support is essential for any online service you want to use on the internet. You might need help to configure the VPN properly, or you may have issues when using the VPN to access a particular service.
You must choose a VPN service provider that has 24x7 Customer support. Irrespective of the time zone you will always get assistance.
It is also important that there are multiple channels that you can use to access customer service.
Always choose a service that can be contacted through online chat, email, and possibly a toll-free phone number
The number of servers provided by the VPN service provider is a significant factor when it comes to the quality of service. A large number of servers means that the servers can handle a large number of users, which means that communication will be faster.
The number of servers is significant, but another factor to keep in mind is the number of servers in your location. If there are few servers in your area that the quality of the connection will not be good, and you will not be satisfied with the service.
A kill switch functionality is a must-have feature when it comes to VPN service providers. A kill switch is a software feature that will disable traffic if there is a communication issue with the VPN servers. If you don't have a kill switch, you will default to the standard unsecured connection. It is crucial to that safeguard yourself in this eventuality.
A VPN solution is a very complex piece of software with multiple protocols, with each protocol having different configuration options. Each protocol has a different security level and a different performance level. It is important that the VPN UI is simple to use, and it allows you to choose between the different VPN protocols. It is also important that the settings are clear, and they are presented in such a way that they match your level of expertise.
Complex options should be grouped in advanced sections of the UI. If you are a novice, you don't need to access such pages, but if you want to tinker with your VPN, you have such a functionality.
If you will use the VPN service on multiple devices or you are going to share with the rest of the family. You must check how many simultaneous connections you are allowed. Simultaneous connections mean how many devices can use the VPN service at the same time.
This number varies between VPN service providers, and it is important to check which one matches your requirements
In this article, we have covered the most important features you must check before purchasing a VPN solution. As you are shopping, keep this list in mind and make sure you select the optimal solution.